Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number, postal address)
• Account credentials (username and password)
• Payment information (credit/debit card details, billing address)
• Profile information (profile picture, preferences)
• Service history and booking details
• Communication preferences

1.2 Automatically Collected Information

When you use our services, we automatically collect:

• Device information (device type, operating system, unique device identifiers)
• Location data (with your permission)
• Usage data (app interactions, features used, time spent)
• Log data (IP address, browser type, pages visited)
• Cookies and similar tracking technologies

1.3 Information from Third Parties

• Social media profile information (if you choose to connect your account)
• Payment processing information from our payment partners
• Background check information for service providers

2. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To provide, maintain, and improve our services
• Account Management: To create and manage your account
• Communication: To send you service updates, promotional materials, and respond to your inquiries
• Payment Processing: To process transactions and send payment confirmations
• Safety and Security: To verify identity, prevent fraud, and ensure platform safety
• Personalization: To customize your experience and provide relevant recommendations
• Analytics: To understand how users interact with our services and improve functionality
• Legal Compliance: To comply with legal obligations and enforce our terms
• Marketing: To send promotional communications (with your consent)

3. Information Sharing and Disclosure

3.1 With Service Providers

We share necessary information with service providers to facilitate bookings and service delivery.

3.2 With Third-Party Service Providers

We may share information with:

• Payment processors
• Cloud storage providers
• Analytics services
• Marketing platforms
• Customer support tools

3.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

3.5 With Your Consent

We may share information with third parties when you give us explicit consent to do so.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure servers and firewalls
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing
• Withdrawal of Consent: Withdraw consent for processing (where applicable)
• Opt-out: Opt-out of marketing communications

To exercise these rights, please contact us at info@atdoorservice.com.

6. Cookie Policy

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. Types of cookies we use:

• Essential Cookies: Required for basic functionality
• Performance Cookies: Help us understand how users interact with our services
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Consent

By using our services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our services.